It is estimated that the operator of a fleet of 10 ships could encounter a serious casualty every 10 years. If the unexpected happens, you need to know you are making the decisions that will help reduce risks to the environment, passengers, crew and cargo, and minimize financial loss.
What is the ship emergency response service?
An unexpected incident can lead to complex technical challenges, all requiring a fast and effective response. Our service operates round the clock, providing global coverage from a dedicated response centre, ensuring that vital support is only a phone call away.
From the early critical stages through to repair, our specialist teams can give you critical technical information on everything from damage stability and residual longitudinal strength to the effects of grounding or oil outflow.
Preparation is the key to our ability to act quickly. When you enroll with SERS, we develop a model of your ship, which can be used in an emergency to determine the ships condition and the effect of various rescue scenarios. This information enables us to highlight areas of concern and identify alternative courses of action.
Benefits
- Our round-the-clock coverage enables you to operate with confidence.
- You are properly prepared to respond in an emergency in a way that reduces risk.
- You gain the protection of a service that is recognized.
- You demonstrate that you are committed to safety and fulfill your duty of care to other parties.
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